Customer Comes First
Unlike venture startups, we’ve grown because our customers find value in our products.
As an engineering team, we care deeply about how our customers and end users use our product. We focus on providing the right balance between ease of use and power-user oriented features. What this means is that engineers aren't building something just because their manager says so, but instead, everyone understands the use cases and how what they're working on brings value to the end users. By using the product and understanding our customer’s goals and behavior, we come to know the technology within this scope better than almost anyone else in the industry, and can therefore provide the best suggestions and strategies for how to solve problems.
Whether you’re an individual contributor or working on a team of three, your product is basically like an independent business.
From ideation to execution to QA to maintenance to marketing, engineers really own the entire process end to end. Full ownership not only enables us to ship quickly (because you won't need to wait on code reviews or for product to sign off on your work), but it also hits on the best part of engineering: the high of creating, building, and shipping. As one example, Rahul Murmuria designed, implemented, and deployed our Usage Intelligence product. Or take a look at Ad Intelligence below (which Dmitry Filimonov led the team in building!) to provide app developers with insights to the marketing strategies of their competitors.
You can expect to build and ship a product every month or so.
Engineers here are energized by quickly iterating on ideas and then delivering products for our customers to use. As engineers ourselves, we understand that knowing how much impact your feature or product will have on your user(s) is the best motivation, and we want to keep it that way. We don’t enforce deadlines because the desire to help our enterprise customers (like Zynga, SuperCell, or Google) make better, more informed decisions about their next investment is what fuels us. (We're pretty excited when we get press shoutouts too.)
Friends Outside of Work
You should only work with people you'd share a chair lift with.
It’s not uncommon for people to play board games or video games together after dinner, or just hang out before heading home. We have company-wide events every quarter (think a weekend in Tahoe, escape rooms, white water rafting, or flying trapeze) and people at the company are constantly organizing outings of their own. One of the best things about being a small company is that everyone knows one another and social connectedness makes coming into work something to look forward to.)
Thoughtful Office Layout
We’ve tailored our office space so that you can easily transition between focusing, collaborating, and socializing.
We were very particular when we last looked for new office spaces. The number one priority was finding a space that had a set of rooms for our engineering and data teams to work quietly, undisturbed by other departments. Today, engineers and data scientists work in adjacent rooms which facilitates spontaneous collaboration but also allows each team to find privacy when they need to. Our sales team is seated together on the opposite end, near the common area because half the time, they’re visiting customers, on a call, or grabbing lunch with potential prospects. We have multiple communal areas for people to hang out or brainstorm, as well as a number of unoccupied conference rooms for more formal meetings or impromptu work sessions that require a quiet, uninterrupted space.
It might sound trivial but it really isn’t. Part of doing your best work means having the freedom to create your own schedule and the ability to structure your ideal work environment. We’re thoughtful about every big decision at Sensor Tower. Choosing the right office space was no different.
Open Source Contributor
We try as much as possible to give back to the open source community because so much of our work is dependent on it.
The best reward is people using and benefiting from our work. If it helps us be more efficient, we are thrilled to hear it’s helping others be the same. When it comes to open source, the proof is in the pudding. Check out our open source project for Sidekiq Throttled (which is concurrency and threshold throttling for Sidekiq) or our daterangepicker (gif below).
Supports Physical Wellness
You have to take care of your whole brain and body!
We know that physical wellness is extremely important to having a productive work environment. We’ve implemented multiple physical wellness programs, including weekly yoga sessions, a designated fitness hour every day, and a stipend for setting up an ergonomic home office. When we’re not under quarantine, we love to participate in intramural sports like dodgeball and basketball, too!
We also want to support healthy eating habits, which is why we employ Eat Club and Caviar for lunch and dinner deliveries in our San Francisco office, as well as a fully stocked kitchen filled with healthy snacks and breakfast ingredients. Additionally, while we are remote, our SF employees all enjoy a $20 a day stipend from Uber Eats.
Bonded by Love for Product
The world has been moving toward mobile and we’re in a unique position to help move it.
Whether you love data, mobile games, or staying relevant with tech industry trends, everyone at Sensor Tower truly loves what we’re building. We’re at the bleeding edge of a quickly moving mobile frontier and see trends before they even become trends. As one example, at the start of the COVID-19 pandemic, we could tell which companies (and therefore which industries) were getting hit the hardest and which were booming. We could approximate how much revenue companies were losing or making by approximating app usage, too, and we knew ESPN’s “The Last Dance” was going to be popular even before the first episodes aired. (There was a spike in downloads for ESPN’s app!)
The mobile app market is constantly growing, and we are lucky to work on a product that gives a bird’s eye view of the entire mobile ecosystem. We have multiple products that lend unique views into what is happening in the mobile world. which is quickly expanding to mean the world at large, and everyone at Sensor Tower has access to them. Everyone goes through product training within their first week of joining. This ensures that every team member is knowledgeable and familiar with every part of our product, even the ones they won’t directly work on, and sets things up so that everyone can submit issues via GitHub throughout their time at the company.
At Sensor Tower, the work you do is not limited to just one team.
Our engineers work closely with all departments to make sure we are putting out the best product we can. From dedicated Slack channels, to cross-department team meetings and events, our engineering team works closely with all departments both for work and social events.
Our sales teams work closely with engineers, too, as it enables us to provide the most accurate and relevant insights to our customers. Engineers also regularly communicate with our customer success team so we can provide top-tier customer support and bug fixes. Finally, our data science team works closely with our marketing department to provide analytical insights that are used in publications such as the Wall Street Journal, Bloomberg, and TechCrunch. (We’re quoted often!)
If you’re interested in joining our team, please check out our open roles and reach out!