While we provide support for both management and individual contributor tracks, where we shine most at Lightstep is in the agency we give team members to define their roles at the company, whether that’s through internal transitions or career coaching.
Ultimately, our leadership genuinely cares about finding the right alignment between each person’s interests and the company’s business needs. In the search for our first engineering managers, we hired experienced external candidates and also shifted Daniela Miao, one of our early software engineers, into an EM role to help her realize her career goals. She’s since played a crucial role in designing our new interview processes and keeping Lightstep’s focus on people as we grow.
One of our earlier product engineers, Valjean Clark, mixed his technical background with his design experience in stepping up as our Director of Product Design this year. And Stephanie Baum had been working in our customer success department as a solutions architect before transitioning to a full-time member of our engineering team.
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We want to support you no matter where you want to take your career. While most companies focus on career progression in terms of “climbing up the ladder,” we fully acknowledge that many people want to move laterally, too. Not only does this mean working on different teams or on different parts of the stack, but also learning entirely new disciplines altogether.
We have an internal coding bootcamp called Carrot University to help employees without technical backgrounds learn how to code and apply for open engineering positions. We realized people who are strongly motivated to make this transition will do so with or without our help, and these are precisely the types of people we value most at Instacart. Carrot U enables employees in non-technical roles to keep their jobs and simultaneously gain new skills. For example, Jeremy Flanagan was a student of Carrot U who started at Instacart as a shopper – he is now a full-time software engineer on our Shopper Success team.
For engineers looking to make a smaller transition within engineering, we of course support that, too. Muffy Barkocy is a great example of this: she joined as a front end engineer and transitioned into backend/infrastructure engineering during her tenure (blog forthcoming!). Most career paths aren’t linear, which is why we do our best to support you no matter where yours takes you.
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