GoodNotes was created from our founder's frustration of taking readable and reusable handwritten notes on his first iPad. However, people use paper in many different ways, not just for taking notes. As we build the best product to serve our customers, one of the biggest challenges we face is providing solutions for all of our customers’ varying use cases for ‘paper.’
Our particular insights:
All members on our engineering team are makers. Everyone has built things outside of work and we think that’s one of the most important traits of product-minded engineers. Since the beginning, building a high quality product has been our first priority.
Seamlessly create, send, and track video emails
Colorado Springs, Denver, or Remote in CO, NY, PA, WI
Being a self-funded company is a double-edged sword. It is amazing that we’ve been able to grow to our size without VC funding (it’s rare in tech) and it allows us to build our company and product in the way we find to be best, as opposed to being told what to do by an outside firm that has other priorities. Unlike most VC-funded startups, our growth depends entirely on our ability to deliver to our customers. As a result, we frequently conduct customer feedback interviews and rely on the feedback our Customer Success team gathers to shape our product roadmap and prioritize stories at the beginning of each sprint.
We also take advantage of the fact that we dogfood our own product. We use BombBomb every day: we use it to communicate within our own company; our Sales and Customer Success teams use it to communicate with customers; and our recruiting team uses it with candidates. Using our own product for multiple use cases often helps us identify pain points that we can then surface to our Product team.
In 2019, we went from three to six PMs in order to focus even more on serving our users. We have split a robust application into more manageable product lines, placed a greater emphasis on data and testing, and also hired a dedicated analyst to support our Product teams.
BombBomb is a product that we all personally love and are passionate about sharing, so much so that we published a book about it. Rehumanize Your Business is a guide to help businesses leverage personal videos to accelerate sales and improve customer experience. If you want to learn more about BombBomb's product, who we are, or how to join us, check out the video below and browse our open roles!
CoinTracker provides cryptocurrency holders a holistic view of their crypto in a unified interface. This is enabled by connecting their wallets and exchanges, and automatically and continuously synchronizing their data.
Being wallet and exchange agnostic and having a holistic view of one's crypto uniquely positions us to address some of the biggest problems in cryptocurrency, including portfolio management, tax calculation & optimization, user-friendly trading, and payments.
Since we started CoinTracker in 2017, we have helped our users claim $200M+ of capital losses, managed 100K+ wallet exchanges, tracked over $10B of our users' crypto transactions, and launched partnerships with TurboTax and Coinbase. We’re also profitable (>$1M in the last year) and growing (>3X YoY, during crypto winter).
Club directors would not be able to keep track of and help all their athletes throughout the recruiting process without SportsRecruits. These stories make everyone at the company care about the product. We have a place for anyone to suggest product features or changes. Our product roadmap is visible to everyone at the company along with an environment where team members can play with the projects that are currently in development, and a test sport which everyone at the company has an athlete account for.
1 Open Positions
We work on large scale/budget media creation projects for Fortune 500 companies. There are two product lines to our company:
Our primary goal is to make products that bring real benefits to the lives of our customers. While most finance-related products bring dread to consumers, we’re actively working to break that stigma and put our users’ experiences first. If you’d be interested in a better spending experience, we’re happy to share an invitation to check out our beta product! (Email [email protected] for access to Point.)
As we build our team, we’re seeking detail-oriented engineers who go out of their way to not only ensure that our products’ UI matches designs in Zeplin pixel-for-pixel, but also that our backend processes are crafted in a beautiful and elegant manner that optimizes user experience.
Each member of our founding team comes from a product-focused background:
We’re always asking “What can we do better?” At Box, everyone is involved in making product decisions. During team brainstorming sessions, engineers actively participate in identifying what are the highest impact items that will improve the product. It’s common at other companies to only ask engineers about the technical feasibility of a product, but at Box, we are always considering things from both engineering and product perspectives.
17 Open Positions
Before you even begin the onboarding process as a new hire, we ask you to do a Product Teardown. It’s the only time that you’ll be able to see Amplitude for the first time, and we take full advantage of this. (Although as Amplitude grows, there are fewer and fewer people who’ve never seen or used our product before!) Product Teardowns are exactly like they sound; you’ll be asked to use the product and call out every flaw and issue. It helps us get fresh eyes on something we’ve looked at for a long time, and for some, it serves as the beginning of their transformation into becoming a product thinker.
Regardless of your background, role, or team, everyone at Amplitude eventually develops a product mind. Simply from using Amplitude as a user and communicating so frequently with customers, you’ll learn to consider designs, UX/UI, and user stories in everything that you do. Your days of “just coding” are over! Everyone on the team is involved in brainstorming different solutions for their pod, even if you’ve never had previous experience with a product mindset. If you don’t have strong product opinions, you just need to use Amplitude a little bit more/longer.
11 Open Positions
We’ve been product-driven from the very beginning. When we started, we’d create visual designs, go to Dolores Park in San Francisco, and interview potential customers (aka moms who are playing at the park). Now, we build and ship things, and use A/B testing (with Taplytics) to gauge conversion and retention. Our product roadmap is defined by our metrics and talking to users.
We operate on 1- or 2-week cycles. For example, for one week we’ll focus on making changes that will improve retention. The following week, while we wait for data to come in from usage of the retention-related features, we'll ship something, with a focus on growth-hacking. The third week, we’ll be able to see data from our retention experiments and decide to keep iterating or move to the next item on the list.
All in all, our guiding principle is to build great products that customers will love and pay for. We don’t want our users to become our product, which is why we’ll never show targeted ads or sell your data to third parties. While we are already profitable, we are also well-funded by Collaborative Fund, Sesame Street, FundersClub, Locus Ventures, and Y Combinator.
Visual communication and accountability tools for construction, roofing, and more
Our CEO, Luke, was working at his family’s large roofing company and was having a hard time keeping track of all the photos the crews were taking. He’d get memory cards, emails, texts, etc. and thought there had to be a better way to get the info he needed. After researching and realizing there wasn’t anything that would suffice, he set out to build a solution.
To be product-driven at CompanyCam is to only build things that will provide value to our customers. We continue to create simple-to-use, visual-first communication and accountability tools that help contractors get shit done every day. Users can take unlimited photos, which are location and time stamped, sent to the cloud, and stored securely. We even integrate with DroneDeploy. Every photo is organized by project and instantly available to your team, allowing people to see what’s going on anytime, anywhere. Photos can be annotated with drawings, arrows, comments, tags, and voice notes. Users can also create project timelines, photo galleries, reports, and transformation photos via the app. Sharing photos with customers and insurance adjusters has never been easier, and keeping the entire process organized has never been simpler.
Ultimately, these features help contractors do their work more efficiently, creating extra time in their day, which they love – just ask our customers. In order to have a product that contractors can trust, our focus is to make sure our backend processes are optimized and their data is always up-to-date, accurate, and packaged in a simple user experience.
We’re revolutionizing insurance in a variety of ways, but arguably the biggest change is in client service – and that’s where you come in.
One of our primary products is an account management platform that helps our account managers accomplish their work far more efficiently than would be possible at other brokerages. Our client dashboard automates routine transactions, so our customers are able to self-serve many common requests like finding evidence of their insurance coverage. And by using our broker dashboard, Newfront brokers can easily understand what’s happening with their clients without having to call or email them.
By leveraging forward-thinking technology and always talking to our customers, we’re fundamentally changing the experience of insurance for users of all kinds.
1 Open Positions
Combined, these have a huge impact on the way we work and necessitates different ways of working and managing. These new ways of working will require new tools to facilitate communication and coordination; top companies have huge internal teams dedicated to building such software.
So where do we start? Range starts with the individual and the team. What do they need to be successful? What problems and challenges do they feel? And then asks, how can technology help them with these challenges and enable teams to fulfill their purpose.
Range helps keep people informed and feel connected with their teams. Our product directly serves a customer need and in order to do so, we make sure all of our team member understand the landscape we’re operating in and that everyone empathizes with the needs of our customers. One way we do this is through using the product ourselves, but another is by regularly discussing customer research and product learnings from sales and customer success as a team.
We do not have clients, and we don’t have physical hardware. We are a highly digital, highly scalable, consumer tech company. We believe Cameo is one of the best companies in the world for product-focused engineers to work and that we provide one of the best opportunities to create a magical consumer experience.
Simplicity is at the heart of how we think about, design, and build our products. Not only do we want our products to be simple to use, but we also want our MVPs to be the most simple solutions to the highest-impact problems. It’s easy to over-complicate a consumer product like ours, but we stay focused by always prioritizing the experience of our end users. Cameo started with Steven, our CEO, hand delivering and orchestrating videos. Devon then came on as Cameo’s technical co-founder and made it work through a Facebook messenger bot – the next most simple thing to do. We then built a website and app, and now continue to listen closely to feedback from both our talent and consumers who use Cameo to refine and improve the user experience.
13 Open Positions
Our database now contains every licensed contractor across the U.S. – over 2.5 million of them. Users can search our database, drilling down into categorized contractor profiles which are enriched using government data from state licensing boards, Better Business Bureau ratings, and more, as well as customer reviews. We want to build a service for homeowners and contractors, so we’ve left the subscription-based, members-only model that Angie’s List uses, and are instead offering them free access to our database and user reviews.
1 Open Positions
At NerdWallet, we don’t see technology as an end unto itself, we see it as a means by which we help our users make financial decisions with clarity. Our engineering team is excited about solving hard personal finance problems through the lens of technology. That means developing systems that can generate insightful recommendations for millions of users; that means working with complex data science models to predict how much money a user will need in 20 years and how to help them get there; that means rethinking mobile apps and understanding what personal finance decisions need solving in the moment. Ultimately, it means developing complex technologies for solving real world problems. For example, we used Amazon SageMaker to build a machine learning platform.
We do not build ad-based consumer software, our product is our value. Our reputation as a company is based on having the best product in the industry, and we have never strayed from being a product-focused company. We’re proud of what we’ve built, and naturally, we are big users of our own product.
Not only is Lever committed to making a high quality product, but we also want every team member to be able to connect their personal contributions to the overall business. Results from our most recent R&D Engagement survey showed that 100% of Lever employees understand how their work impacts Lever’s goals. It’s easy to feel connected to our product, and maybe more importantly, easy to see how your work contributes to making it better.
1 Open Positions
Distributed Revision Control and Source Code Management
San Francisco, CA (HQ), Remote Global (65%)
The product organization has been built up significantly since our SVP of Technology, Jason, joined us in 2017. He is very much a product thinker, and with iterative planning and a good strategy set in place, GitHub will be moving into new and exciting territories. At a high level, we have general strategies and directions in place to steer the company, and then what we actually build is determined at the team level. This allows individual engineers to think critically not only about how we build things, but also what we should build.
GitHub is unique in that almost every engineer in the world uses it. It’s so integrated with software development that you’ll interact with our product on a daily basis even if you don’t join our company. For many of us, this is a huge reason we decided to work at GitHub. As engineers, we are contributing to something that not only amplifies our own professional craft, but also acts a catalyst for progress in our field.
20 Open Positions
While our world moves more communities and interpersonal interactions online, we still believe that the best human experiences happen in person. We are using technology to enable better experiences and transform an industry that has been technologically underserved.
We’re well on our way to building the single source of truth for endurance events, so much so that our event discovery product is already embedded within the Runner’s World site in the U.S. and UK. Upcoming challenges include scaling out content aggregation to new geographies and niche sports, while building a platform to increase the number of content contributors and generating the kind of rich user-generated content that really sets our information apart.
Major projects on the horizon include integrating with the many registration platforms used by organizers to allow our users a seamless checkout for any race, ramping up our recommendation engine built on top of athlete data from trackers like Strava and Garmin, and building awesome tools for the supply side to succeed in marketing events on our platform. The one we’re most excited about though is the community project kicking off in 2020. Anyone who’s ever done a race knows how important the people around you are when training, and how much you love showing off your newly minted medal at the end! We’re going to bring the achievements you’re most proud of online into your Let’s Do This profile, and build communities of like-minded people in pursuit of similar goals to help you achieve yours.
We are currently a team of 11 product-focused engineers. Creating value for our users is our north star, and given how much we dogfood our own product, we have a thorough understanding of end-product goals. We do our best to have everyone work on projects that personally interest them. While we haven’t always been able to deliver on this promise, we truly believe we are a better team and will build better products when everyone is passionate about what they're building.
1 Open Positions
It’s easy to change a spec, it’s a bit tougher to change a design mock, even harder to change code, and a major project to modify a feature that our customers are already using. We ship quickly, but we’re always doing user research so when we start a new project it’s with a strong hypothesis about what’s wrong and how we can fix it.
We spent almost a year learning about security and validating the product, market, business, and product need upfront, all without code. Now we’re net profitable with incredible revenue growth and a strong mission to work toward, so we’re glad we didn’t rush things.
We’re very Richard Hamming about things: “A random walk of random decisions will not get you anywhere near as far as those taken with your own vision of what your future should be.” If this resonates with you, we’d love to meet you.
While we do make technology bets — our platform is predicated high-quality real-time video and collaboration across the globe — when it comes to planning what work we do, it’s all driven from the product perspective: how can we improve the student and instructor experience? How can we improve student learning outcomes by collecting information and surfacing feedback at just the right times? How can we improve A/V and platform reliability to make the technology fade into the background, so instructors and learners are deeply engaged in their discussions? What can we do on the Forum that we can’t do in physical classrooms?
To facilitate the Product first approach, we use a series of divergent and convergent exercises. Design sprints help us brainstorm new products and features in a structured fashion, and we give a large degree of autonomy to engineering pods to figure out how to best achieve their goals. These are often paired with constantly asking “How might we…?” to solve a scenario. To start converging, we use storyboards, prototypes, quick user testing, and finally episode planning.
Minerva students on the Forum.
1 Open Positions
We believe teams that prioritize product quality (vs. sales strategies) will become market leaders in their space. Our product is driven by user-centric design, guided by our customers, and built by product-minded engineers.
Highly sceptical of our own ideas, we will discuss alternatives at great length just to make sure that we make the optimal decision. We are also very data-driven: we capture every piece of feedback through all our customer interactions – be it through email and live chat support, during sales or customer success calls, or even on-site visits with customers. Everything gets processed through Productboard (a phenomenal product of itself!).
Productboard allows us to prioritize and focus on the features that will have the biggest impact. It keeps us honest and focused, while avoiding the traps of tending to the squeakiest wheel and trying to please everyone :)
We have processes in place to collect ideas for our roadmap from every part of the organization—not just from engineers, but also from user operations, sales, marketing, and more.
Our business model also makes us more product- driven. Because a significant portion of our sales come from our end product and we expect people to try our product for free and understand its value before they pay us for it, our product has to be sticky.
At Asana, we’ve taken our own approach to writing our product roadmap. We rely on a clear strategy where everyone can connect the dots from their daily work to the company mission, and a collaborative process where the people closest to the work can influence our direction. We constantly iterate on this process to make it better. For example, next year, we’re looking at ways that we can be more problem-focused rather than solution focused and have PMs and other people work on project proposals throughout the year. We’re also considering how to best incorporate more long-running teams while still retaining the flexibility to shift people to the most important work. Learn more about how we write our product roadmap from Jackie Bavaro, one of our PM leads.
28 Open Positions
We are product-focused engineers who look at code first and foremost, as a tool that we can use to make a positive impact on the world. Code in a vacuum, or a product with no users, doesn’t have any impact. We’ve built a product-centric engineering organization for people who are driven by a desire to contribute to something larger than themselves. As a result, every engineer at Mode has a significant influence on our product. Having context for what we build allows us to have meaningful discussions about product tradeoffs, and sometimes even sales and marketing strategy.
Our product-driven culture stems from Mode’s earliest days. Having worked on data teams at Facebook and Microsoft, our founders have had extensive experience in our product domain. They met at Yammer, where they collectively led sales, monetization, and product analytics. In 2013, they brought their vision and a team to life, and Mode was born. As our company and team has grown, more and more people have had a significant influence on that vision.
The GitHub for training data and machine learning teams
San Francisco, CA or Remote (Global)
In a lot of ways, we are creating an entirely new category. Today, machine learning teams spend ~80% of their time creating and managing training data. We’re offering best-in-class tooling, collaboration, and dedicated labeling services as the first training data solution for machine learning, and even though we’re the first to do it, we’re going to do it really well.
If you consider where the world is moving and what the competitive landscape looks like in artificial intelligence, there are many ways to “win.” You can solve the hardest engineering problem, or you can build software to help people collaborate. Some companies are working to have the best label services, but our plan is to build the best software product that will be the GitHub for training data. Rather than having every company create their own expensive and incomplete homegrown tools, we’ve created a training data platform that acts as a central hub for humans to interface with AI. When humans have better ways to input and manage data, machines have better ways to learn.
Our mission is to enable all educators to engage all students. We’re living in a time where the demand for highly engaging-quality education is exploding, but the capacity to reach more people at a reasonable cost is not keeping up. We see this as one of the most pressing problems in education and are committed to solving it.
Our solution sits between social technology and culture change amongst educators. Aula focuses on lowering the barriers between students and educators to interact (taking inspiration from social user experience on platforms like Slack and WhatsApp). By prioritizing engagement over process, we can combine social interfaces with the modularity of integration with other tools.
Additionally, we proactively support educators based on their teaching needs. The impact of technology on student engagement is non-existent without cultural changes. We enable culture-change toward more active learning pedagogies by building tools and processes for curriculum design, educator support, and educator insights.
1 Open Positions
The various products we develop cater to emerging and established markets. We differentiate ourselves by providing excellent value, first-class user experiences, as well as approaching problems in new and novel ways. The products we build are meant to attract customers organically.
Rather than purchase and utilize off-the-shelf components, we prefer to build custom solutions to solve business problems. By utilizing open source technology, we are able to build tools and products that not only work better, but also cater to a user’s specific needs.
In addition to the 3 million .xyz domains registered, we also own and operate over 100 websites online. We do marketing, cybercrime / abuse mitigation, advertising, and even have a couple mobile apps.
We were not the first company on this market, we do not have all the features - yet - so we need to be the best. We are building it to the long run. We believe that the best way build an excellent product is to not customize our solution to one person or team, instead, we develop features that will attend those individual needs in a broad manner. We do this by tackling the most complex root problem that, when solved, will also solve less complex problems with similar characteristics by default. We strive to design the best usability to make our awesome tech tangible to people.
Hash provides a infrastructure that can easily allow any company to become a sub acquirer - or operate like one. That's huge because until then, a company would spend at least US$1MM and about an year to do so in a market that is dominated in majority by banks. Now, any company can monetize their network better, cheaper and faster. Our users can increase their revenue up to 3 times combining our services with their product strategies while creating better services to its customers and suppliers.
Credit cards penetration in Brazil still low and electronic payments only represents 28.4% of total household consumption in Brazil. The new entrants (such as PagSeguro - NYSE: PAGS and Stone - NASDAQ: STNE), already won ~25.9% of the market by bringing more innovative & quality services, both having huge IPOs. Hash allows any company to create better services in similar ways, for their niche, creating relevant services and products while making more money than using other solutions.
We do that by dealing with most of the bureaucracy, creating modular APIs and Dashboards which can fit from a innovative startup to a large retail company. Our standards are really high and we're sick on the quality of our design and development, creating things to last but without fear or preciosity to roll back whenever necessary.
Every year, we set annual goals at the company level, which teams then use to help set their own quarterly goals. Since our founders are also product managers and engineers by trade, they’re heavily involved in product planning and guiding our product teams.
We’re building a Swiss Army knife-like platform – something that can be used in several different ways depending on the problem at hand. For example, the way a kindergartner uses the product will differ greatly from a 12th grader. Features need to be built with various end users in mind and are always prioritized by what will drive the most value for the most parties. Teams are not organized by which customer segment they focus on. Instead, teams have the opportunity to work on various products. Engineers may build a parent-related feature first, and then focus on improving a teacher-related tool the next quarter.
While Seesaw helps to close the loop between teachers, students, and parents, we also dive deeper into serving each individual party. A recent feature one of our product teams launched is the ability for teachers or students to upload PDFs. Teachers or students can annotate the PDF, have the ability to record their voice with instructions or learnings, and utilize PDF uploads in creative ways within the platform. This feature was a frequent request from our customers and opens up utilization of Seesaw to a larger middle school and high school population.
Now more than ever, remote learning solutions are essential. With the coronavirus pandemic, we now have 15% of all K-5 teachers in the U.S. active on Seesaw daily, and many other teachers using Seesaw around the world. If any of the above excites you, we hope you’ll get in touch soon!
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